Shipping Information


Paulus Violin Bow Frog

U.S. Shipping:

 We ship via Priority mail and USPS Ground mail and we charge a flat rate of $9 per order to all US addresses. The size of your order does not change this low shipping charge.

  Most orders are sent the day you place your order or the following morning. Our shipping system will email you the tracking number for your package within a day or so of purchase. Please look for that email as it oftentimes lands in a junk email or deleted folder. Your package will be sent with delivery confirmation-tracking but it does not require a signature when delivered. We are not responsible for lost or stolen packages at your location.

International Shipping:

International customers please read ALL of the below information.

We have a $24 shipping charge for international shipments. Unfortunately this is the actual average and normal international shipping charge. If your shipment costs less than $24 to ship then we will send extra parts similar to what you ordered. If your order costs a little more than $24 to ship then we will absorb that added cost here. If your order costs significantly more than $24 to ship then we will contact you so you can pay the difference.

Please provide your complete address in English and email us your phone number so we can add that to your package for better delivery. Email us at instrumentparts@roadrunner.com. 

International Tracking Info:

Tracking is for many but not all International destinations so International buyers are buying with a shipping risk. If your international package fails to arrive we will not refund your money. The tracking will usually show the package going to a US port of exit and then, for most countries, it will show nothing until it arrives at your door. You must be patient and wait! Do not bug us with emails asking how we can help because we cannot help. It is in the hands of your postal system.

Thank you.

Sincerely,

David Warther II
David Warther & Co.
Dover , Ohio USA